Refund Policy

We want you to be confident subscribing to Trading Days API.

Subscriptions are sold through Paddle as our Merchant of Record. Where Paddle’s buyer terms or applicable law (including EU/UK 14-day consumer rights) provide broader protection than this policy, those provisions prevail.

Pro Subscription

If you are not satisfied within 14 days of your first Pro subscription payment, contact us for a full refund. After 14 days, refunds are considered on a case-by-case basis for billing errors or service outages.

How to request a refund

Email us via the contact page with your account email and payment receipt. Refunds are processed back to the original payment method, typically within 5–10 business days, subject to our payment provider’s processing times (Paddle processes refunds on our behalf as Merchant of Record).